Effective Date: 05 January 2025
MY DRESS is committed to protecting your privacy and ensuring a safe and secure online shopping experience. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect the following types of information:
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Personal Information:
- Name
- Email address
- Phone number
- Billing and shipping address
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Payment Information:
- Credit/debit card details (processed securely via a third-party payment gateway)
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Order Details:
- Items purchased, order history, and preferences
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Website Usage Data:
- IP address, browser type, and browsing behavior via cookies or similar technologies
2. How We Use Your Information
The information collected is used for the following purposes:
- Order Fulfillment: To process and deliver your purchases.
- Customer Support: To respond to your inquiries or complaints.
- Personalization: To recommend products or offers based on your preferences.
- Marketing: To send promotional emails, newsletters, or SMS (with your consent).
- Security: To prevent fraud and ensure safe transactions.
3. Sharing Your Information
We value your privacy and will never sell or rent your personal information. However, we may share information in the following situations:
- Service Providers: With third-party companies (e.g., payment processors, delivery companies) that help us operate our business.
- Legal Requirements: If required by law to comply with a legal obligation or protect our rights.
4. Data Security
We implement strict security measures to protect your data, including:
- Encrypted transactions using SSL (Secure Socket Layer).
- Secure storage of personal and payment data.
- Limited access to sensitive information by authorized personnel only.
5. Cookies and Tracking Technologies
We use cookies to enhance your shopping experience by:
- Remembering your preferences.
- Tracking website usage to improve our services.
You can manage or disable cookies through your browser settings.
6. Your Rights
You have the following rights regarding your data:
- Access and Correction: Request access to or correction of your personal information.
- Deletion: Request deletion of your personal information (subject to legal or contractual obligations).
- Opt-Out: Unsubscribe from marketing communications at any time.
7. International Users
If you are accessing our website from outside Kuwait, please note that your information may be processed and stored in Kuwait or other countries. By using our website, you consent to this transfer.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us.